FAQ – myacsupply.net

Account

My AC Supply only sells to HVAC trade professionals and service organizations.

How do I sign into MY AC SUPPLY?

To sign in to the myacsupply.net, you must either register or have an existing myacsupply.net login. For user with an existing myacsupply.net login, select the corner “LOGIN ” link on the top right and sign in with you user name and password. For new customers, without a myacsupply.net, select the corner “Registration” link on the top right account , please complete all steps under the new user section to create a new account. And wait for our team to approve your registration.
What if I forgot my username/password?
If you have forgotten your user name or password, click the “Lost your password” link under the “login’ link at the top of the site. Enter the email address associated to your myacsupply.net account and click reset password. If you have a valid myacsupply.net login , you will receive an email with instructions on how to reset your password. If you have a myacsupply.net login, and did not receive a reset email, please be sure to check your spam or junk email folder. If you have tried all of the above steps, please contact us at 228) 369–0002.
How long does it take to activate my account?
Once the account creation process is complete, you will receive an email with your myacsupply.net account information in about 1 hour.
What if I did not receive an account confirmation email?
If you have not received a confirmation email within 24 hours, please check your spam mail box and also add myacsupply.net to your contacts. If needed, please contact myacsupply.net customer service.
What if I am an existing My AC Supply customer?
As an existing My AC Supply customer, please contact us at (228) 369–0002 to create a myacsupply.net/login.